The truth is that everyone reacts to mold differently – just like allergies. It may not bother you, while it terribly affects the person next to you. The other truth is that long-term exposure to mycotoxin-releasing molds can cause health issues in all humans – regardless of age or how healthy you are.
In most cases, yes. We build containment chambers around affected areas in order to keep occupants safe and to avoid cross contamination. If for some reason, we determine that you should not be in the property during clean up, we will let you know.
Your estimated timeline will be outlined at the bottom of your pricing table in your proposal.
No. All of our products are safe for humans and animals.
Yes. As long as the moisture source is located and resolved, the musty odors will subside.
Part of our process is figuring out why mold developed in the first place. Once we determine what caused it, we’ll make recommendations towards prevention.
Each scope of work is specifically designed for your project’s needs. Our complete 12 step process is attached to this email and is also outlined in the “Our Process” document that is attached to your proposal.
If additional contamination or damage is discovered during your project, we will document it with pictures or video and immediately discuss any necessary additional work with you – before performing the work.
Mastertech provides a 5 year, mold-free warranty. Once your remediation is complete, you’ll receive your warranty documents via email or regular mail.
We perform post remediation testing after every job. This ensures that all surface mold was properly removed and that the air quality in the remediated area is safe.
Mastertech was incredible! We had some water issues with our new home and we were very concerned about potential mold problems. I have serious health issues and couldn't take any chances. Diane and Tom were so friendly and accommodating to the ever-changing scheduling problems that arose as a result of continuous weather delays. They were always available and took the time to explain every step of the remediation process. I can't thank you enough, Diane and Tom!
Such a pleasure to work with, he was very direct and informative of what we needed to do. Super friendly, and the hours that they were willing to come out are super convenient that we didn't have to take an entire day off. I would definitely recommend to others!!